Our most frequently asked questions

FAQ Categories

  1. Most Common (22)
  2. Before you buy! (14)
  3. Safety (23)
  4. Delivery (11)
  5. Bio Fuel (15)
  6. Using your Biofire (39)
  7. Logs & Pebbles (5)
  8. Customer Services (5)

Bioethanol Fireplaces FAQ

Before purchasing your first new biofuel fireplace there are a number of questions you might have. We have tried to answer as many of these as possible below. If you have any more questions, just contact our friendly, helpful staff.

Most Common FAQs



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We only sell Bioethanol Fireplaces! We are trusted by many of the UK's biggest high street names to supply biofires to their customers too. Biofires use an environmentally friendly bioethanol fuel which will give you a real flame and real heat! There's no chimney required, no flue to install, no cables to connect and no mains power needed.

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